PAYMENT METHODS

Deposits

Select your preferred payment method and the amount of money you wish to deposit. If you need help or have any questions about your deposit, please contact our Customer Service by sending an email to support@williscasino.com or via Chat by clicking on the following link:

Deposit Comparative

Pick one of the payment methods listed, you can use a Visa or MasterCard credit/debit card or a payment in Cryptocurrency to make a deposit to your account quickly, securely and immediately.

However, you should know that some banks do not allow money transfers to online casinos, to solve this Willis Casino offers you the possibility to still get this service by solving this problem. Try making a deposit now with your credit/debit card or a payment in Cryptocurrency and for any difficulty you may encounter, contact our Customer Service Department by sending an email to support@williscasino.com we are at your disposal to solve any problem. Check out our guide on cryptocurrency deposits: www.williscasino.com/en/faq/deposit  

Some alternative payment methods, such as wire transfer or bank check, may take 3 to 7 days for the payment to be processed.

For more information on how to deposit by Bank Transfer or Check, please always contact the Support Department at support@williscasino.com or click on the link below:

Withdrawal Methods

It is very easy to make a withdrawal, you have just need to the choice one of the supported withdrawal methods then, then go to your profile, click on Withdraw and follow the instructions.

In the event that the withdrawal cannot be sent to your credit card or to the cryptos wallet address provided, the funds will be transferred by Wire Transfer to the name registered on your Willis Casino account.

Withdraw Comparative

To make a withdrawal, you just need to choose one of the supported withdrawal methods.

Withdrawal Method		Minimum withdrawal	Maximum withdrawal	Process time
	Visa	50,00 USD/Euro	1.000,00 USD/Euro at a time	1 - 5 days
	MasterCard	10,00 USD/Euro	1.000,00 USD/Euro at a time	1 - 5 days
	Criptovalute	10 USDT	1.000,00 USD/Euro at a time	1 - 5 days

The withdrawal methods are the same as those you chose to make the deposit, you just have to go to the Withdrawals section and select the method from those supported such as Credit/Debit Cards or Cryptocurrencies. Check out our guide on withdrawal methods: www.williscasino.com/it/faq/withdrawals

The withdrawal request is processed within approximately 1 - 5 business days depending on the method selected. If this is your first withdrawal is necessary to verify your identity for your safety. 

Before processing your withdrawal, we kindly ask you to complete the following steps to verify your identity. 

Send us a legible copy of your identification card, passport or driver license. 

We will validate your information and we will notify you the payment process by email. In the event that the withdrawal cannot be sent to your Credit Card or to the Cryptos Wallet address provided, the funds will be transferred by Wire Transfer to the name registered on your Willis Casino account. In the event that it is necessary to make a withdrawal by bank transfer, you will be asked to enter your bank details.

You can send us a copy of your identity card previously scanned by e-mail on support@williscasino.com 

Note: If you don't have a scanned identity card you can continue with the withdrawal process and send it later to the e-mail address support@williscasino.com  with the transaction ID number Transaction ID.

Safety

Your Security is very important for Willis Casino

No one needs to worry about their personal data online and, most important, his deposits and withdrawals. We offer the securest.

Security

All of our users information is protected in a secure environment where only Willis Casino has exclusive access. This means that no data surfs the net without first being encrypted. This protects Willis Casino website information from being seen outside of the network, while the site is browsed by users.

Willis Casino is authenticated and secured by Comodo SSL Certificate, provided by Comodo SSL store. Click the Comodo logo for more details about our setup and SSL certificates (Secure Sockets Layer) that protects your personal and financial information.

An SSL certificate is a digital "passport" credentials, confirming Willis Casino to conduct business on the Internet. When users submit sensible information, such as personal data, address and credit card number, under an SSL certificate, the user's browser validates our digital certificate before establishing an encrypted connection. This protects the information from being seen by others

Our main priority is to ensure the confidentiality of information and transaction security. We use the latest technology to not take any risks during your gaming sessions.

Willis Casino protects your account information from unauthorized access or disclosure. To access your personal information or place bets, users must enter their username and password. Never share your login details with anyone. If you suspect that someone knows your password, you can change it in the Change Password section at any time.

Players sensible information is stored on secure servers, designed to prevent unauthorized access. Willis Casino employs several firewalls to create strong defense layers that prevent unauthorized access to our servers.

Only authorized employees who need this information to complete a specific job, such as: An administrator account billing or customer service agent is guaranteed access to the personal information of our users.

All our employees have updated training on our security policies. The servers that store this information are found in particular places and safe environments.

Privacy Policy

Willis Casino is committed to protect personal information provided by its users. We work with the latest technologies in the field of Internet security. We offer a completely safe environment that ensures optimum protection of your personal data and bank details.

Please take a minute to read our privacy policy, dealing with security and respect for confidentiality. This is a contract between you and Willis Casino. The content of this page is subject to change. We recommend you regularly read this Privacy Statement.

Personal Information Control

Willis Casino handles user data in accordance with the law, data protection acts and / or similar. Willis Casino maintains extreme secrecy with his relationship with all his users.

During the entire period that user data remains in Willis Casino's possession, we are committed to ensuring that it is properly protected and used only for appropriate purposes.

The data will be kept for as long as a person remains a customer of Willis Casino.

If a person is no longer a customer of Willis Casino, we will keep their data for the minimum period of time necessary. Normally this period of time does not exceed 10 years beyond the life of the account, except in some specific circumstances where it may be longer.

To unsubscribe from Willis Casino or change your personal information simply send your request via email to: support@williscasino.com

However, you should be aware that we cannot completely remove all data due to legal or technical obligations. We appreciate your understanding.

Games

Our games are monitored and verified by independent third-party companies to ensure honesty and authenticity. All games work with a random number generator (RNG), ensuring no manipulation by the operator or by system users.

One of the main concerns of the operations of online gaming is to ensure integrity in the game.

Willis Casino understands the importance of how to do it:

The "dealer" of Willis Casino is controlled by a computer ensuring total random operational rounds, using a random number generator (RNG, for its acronym in English). Willis Casino uses the trusted MD5 RNG, which provides consistently random results. The system has been rigorously tested in millions of rounds and examining results. Willis Casino also subjected to systematic testing system.

Payments and Random Number Generator (RNG)

Disconnection Policy

What happens if connection interrupts while playing Willis Casino?

Unfortunately, there may be communication problems on the Internet that could cause sudden disconnections. We have protection firewalls to tackle such problems, to protect our users and our partners for unjustifiable loss, while eliminating the possibility of intentional disconnection and system misuse.

Disconnections policy states: if a partner is disconnected while playing, Casino will automatically notify you can continue the interrupted game upon reconnection. If the member does not receive instructions automatically, you can click the icon for the game which was disconnected to complete.

Malfunctions

In the event of a malfunction of the casino's gaming system hardware or software, all affected winnings and wagers will be void.

Payments and Prizes

Communication between Willis Casino and the banks is done through a secure channel. Confidential information is encrypted and travels securely, so that it is inaccessible to third-parties.

Willis Casino manages and maintains adequate funds for payments, chargebacks, withdrawals and other recurring obligations and that capital is adequate for the progress of operations.

Winnings obtained by players are immediately credited to the game balance and then transferred to the player's gaming account. 

Willis Casino execute payments and withdrawals for balances according to the rules established by Willis Casino.

Procedures for Financial Management

When playing Willis Casino you can be reassured that your transaction data and any personal financial information are completely safe. Willis Casino uses sophisticated encryption technology public / private RSA to ensure the secure transfer of sensitive data over the Internet. All transactions and personal data are stored on servers protected by the latest firewalls. This means that all financial transactions at Willis Casino are totally secure.

Willis Casino conducts its banking and financial transactions under the standards of internationally recognized banking institutions. Willis Casino is compliant with all anti-money laundering laws

Enjoy Willis Casino, and play in a safe environment.