FAQs » Withdrawals

This guide will walk you through how to make a Cryptocurrency withdrawal from your Willis Casino account. 

If you encounter any difficulties during the process, please contact us on: support@williscasino.com

1. Login to your account, in the drop-down menu click on "withdraw" and then choose "Crypto" as withdrawal system. Now set the amount to withdraw and click withdraw below.

2. Now fill in the form shown with the required data, click on confirm and your withdrawal request will be handled by our department as soon as possible. Remember that you can choose from 40 and more accepted cryptocurrencies.

Visa - MasterCard debit/credit card withdrawal guide.

This guide will walk you through how to make a withdrawal from your Willis Casino account.

If you encounter any difficulties during the process, please contact us on support@williscasino.com 

1. Log in to your account, click on "withdrawal" in the drop-down menu and then choose "Visa or MasterCard" as the withdrawal method. Now set the amount to withdraw and click Withdraw below and your withdrawal request will be handled by our department as soon as possible.

We recommend performing the withdrawal using the same method as your last deposit so that it will be so much faster and comfortable.

Remember that, in order to successfully process your withdrawal, Willis Casino reserves the right to request copies of documents deemed necessary to identify the user of the account from which the withdrawal is ordered, so your withdrawal may not be processed until we have received the requested documentation.

Bonuses can only be withdrawn after fulfilling all the requirements of our Bonus Policy, which can be read on: Promotions and General Bonus Conditions.

There are no fees for our services of Withdrawal, however, the bank or payment processor can implement some sort of fee to process your withdrawal.

According to the Willis Casino Withdrawal Policy, withdrawal requests from players will be automatically processed through the payment method with which the player made his original deposit in his/her Willis Casino account, reaching the Total Amount of the player. Once done, the player can choose the preferred payment method to receive his/ her Remaining Withdrawal Balance.

VISA does not accept withdrawals in certain jurisdictions. See the list for more details. **

** ANGUILLA, ANTIGUA & BARBUDA, ARGENTINA, ARUBA, AUSTRALIA, BAHAMAS, BARBADOS, BELIZE, BERMUDA, BOLIVIA, BRAZIL, BRITISH VIRGIN ISLANDS, CANADA, CAYMAN ISLANDS, CHILE, COLOMBIA, COSTA RICA, DOMINICA, ECUADOR, EL SALVADOR, GRENADA , Guadalupe, GUATEMALA, GUYANA, HAITI, HONDURAS, HONG KONG, INDIA, INDONESIA, JAMAICA, JAPAN, KOREA, MALAYSIA, MARTINIQUE, MEXICO, MONTSERRAT, NETHERLANDS, ANTILLES, NICARAGUA, PANAMA, PARAGUAY, PERU, PUERTO RICO, DOMINICAN REPUBLIC, ST. Kitts-Nevis, ST. LUCIA, ST. Vincent & Grenadines, Suriname, Trinidad and Tobago, Turks & Caicos Islands, U.S. Virgin Islands, USA, URUGUAY, VENEZUELA.

Some payment methods are NOT accepted in some jurisdictions for withdrawals due to technical or legal issues. When this situation occurs, the player will make his/her withdrawal through these options:

• Bank Draft

• Bank Check

If you are going to process your first withdrawal, Willis Casino will request you to send documents for identification purposes that may vary according to the deposit and withdrawal methods chosen.

A) To withdraw funds via Bank Transfers, you will be requested at least one of the following documents:

1. Identification Document:

A Copy of ID Card or Passport or Drive License, identity card, driving license or Social Security document (if you are a foreigner living abroad). The copy of the document must match that stated at the time of registration.

2. Bank account number with proof of ownership.

You must send us evidence of your bank transfers or charges received, such as gas bill, electricity, telephone, etc. in PDF format.

You can also send by mail or fax, a copy or scanned copy of your receipts in case you do not have online access to your accounts.

3. Copy both sides of the credit or debit card that was used to make deposits. For your safety we recommend leaving exposed only the first six and last four digits on the front of your card, and the first four digits on the back, you can send us the documentation through the following channels: E-mail: Fax: Zip code:

E-mail: support@williscasino.com

Telephone assistance 24 hours 365 days at year: +44 20 3529 6018

4. Mail: Intercomm International Business Corporation S.R.L district 1 of San Pedro, Montes De Oca, from the Automercado Los Yoses 125 mts  south, San Jose, Costa Rica.

Withdrawals via e-wallets allow you to have money in your account only a few minutes after confirming your withdrawal request.

If you ordered the withdrawal of funds via bank transfer, you can have the money in your bank account within 2-3 business days.

Both for those who used a credit card and those who didn’t, the following will apply:

    Withdrawals requested within the same 24 hours period in which a deposit was made using the same method, may be combined in a single payment.

    In most cases, withdrawal Payments will appear on the player’s extract as single transactions.

    If you do not use the chosen payment method actively to deposit during a period of more than 3 months, this withdrawal choice will not be available.

    If you request a withdrawal for an amount lower to the allowed minimum which is detailed below, funds will be sent to your player account:

    The minimum amount for withdrawals using the electronic transfer method is 100 US$/Euro/GBP.

    The minimum withdrawal amount for the next payment methods is 50 US$/Euro/GBP.

    Credit cards / Debit cards (Where they are accepted)

    For the next methods:

    Withdrawals will be received by bank transfer and minimum amount is 50 US$/Euro/GBP.

The latest FAQ about Withdrawals at our Willis Casino

FAQ frequently asked questions about withdrawals: Frequently asked questions about withdrawals that users ask us. If you have doubts about any question, find the answer here. The best answers about online casinos, look for the question and read the answer that we offer you. If the answer is not clear to you, enter our chat in real time and you will be assisted by an operator, or by email on : support@williscasino.com